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Unlock Work Items using ICM 5.2

Technical Blog Post


Abstract

Unlock Work Items using ICM 5.2

Body

This article describes how to unlock work items in ICM 5.2. The following techniques are explored:
    - Adding menus to the Inbasket widget.
    - Use of Event Actions.
    - Use of “Show this event action” script block to limit which users have visibility to the menu option.
        o Use the BPM REST API to check the current users Role membership.
    - Use of “Enable this event action” script block to enable the menu option only if the selected work items are locked.
    - Use the BPM REST API to unlock work items.
        o Different API sequence for items locked by current user / another user.
        o Use of ETag and If-Match header.
    - Refresh the Inbasket once you are finished

It can be downloaded from here: https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=e8206aad-10e2-4c49-b00c-fee572815374#fullpageWidgetId=Wf2c4e43b120c_4ac7_80ae_2695b8e6d46d&file=a6daaf14-cf2f-4e3a-8b8f-062a9614b265

 

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCTJ4","label":"Case Manager"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB15","label":"Integration"}}]

UID

ibm11281568