Unlock Work Items using IBM Case Manager (ICM)

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This article describes how to unlock work items in ICM. The following techniques are explored:
    - Adding menus to the Inbasket widget.
    - Use of Event Actions.
    - Use of “Show this event action” script block to limit which users have visibility to the menu option.
        o Use the BPM REST API to check the current users Role membership.
    - Use of “Enable this event action” script block to enable the menu option only if the selected work items are locked.
    - Use the BPM REST API to unlock work items.
        o Different API sequence for items locked by current user / another user.
        o Use of ETag and If-Match header.
    - Refresh the Inbasket once you are finished

It can be downloaded from here: ICMUnlockWorkItem.pdf