Troubleshooting
Problem
INTEGRATION between IBM APM 8.1 and Tivoli Common Reporting (TCR) FAILED
Symptom
On the Tivoli Common Reporting server running the installation script 'installReports.sh' with root user privileges, It failed at the prompt to enter the password of a Cloud APM administrator.
We use the user 'smadmin' and the valid password 'apmpass' but it is not working.
The error message we got is:
The provided Cloud APM administrator password is not correct. Do you want to try again? [ 1-yes or 2-no ; "yes" is the default ] ?
The Step where the script failed:
Step 6 Enter the password of a Cloud APM administrator
To see all the steps, follow this link:
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"Component":"IBM APM Server","Platform":[{"code":"PF016","label":"Linux"}],"Version":"APM 8.14 =\u003E Integration IBM APM with TCR","Edition":"APM 8.14 IF9 \nTivoli Common Reporting (TCR) Server on redhat7","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
24 January 2020
UID
ibm11274968