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Electronic Service Agent

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Abstract

Electronic Service Agent™ provides an automatic problem-reporting function. It helps predict and prevent hardware errors by early detection of potential problems. It also reports software errors. Electronic Service Agent downloads fixes and automatically submits problems to IBM when appropriate.

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Functions that are delivered with 7.2 and 7.3 in 1Q 2015:

Update Access Keys with IBM i ESA

Electronic Service Agent (ESA) is expected to manage the Update Access Keys (UAK) / IP Protection keys (IP stands for Intellectual Property. IP protection key is an internal IBM term. Externally this is referred to as UAK) The keys are available for the Power8 and higher systems. These keys are normally valid until end of warranty or maintenance period. These keys are used to determine the eligibility of fix/firmware updates for the newer Power servers. At the end of the valid period, the key expires and the customer can no longer download fixes for those servers. ESA will download and update the keys before it expires. For details, please check the link here: https://www.ibm.com/developerworks/ibmi/library/i-manage-update-access-keys-trs/

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Document Information

Modified date:
30 January 2020

UID

ibm11274308