Troubleshooting
Problem
Attempts to start an IBM Rational DOORS client results in the error "License Error: Cannot checkout an uncounted license within a Windows Terminal Services guest session."
Symptom
The full error message is as follows:
License Error: Cannot checkout an uncounted license within a Windows Terminal Services guest session.
Fetaure: DOORS
License path: C:\Program Files\IBM\Rational\DEMO_license.dat;
FLEXnet Licensing error: -103,577
For futher information, refer to the FLEXnet Licesning documentation,
available at "www.macrovision.com".
image:
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Licensing","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21404938