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Groups are disappearing from IBM Rational DOORS Manage Users list

Troubleshooting


Problem

DOORS groups are disappearing from DOORS Manage Users list when DOORS configured using Rational Directory Server.

Symptom

You have DOORS configured for using Rational Directory Server. This symptom is seen by the following process:

  1. Ensure RDS 5.0 is configured with Standalone mode
  2. Log into DOORS with user Administrator
  3. Go to Manage Users window
  4. Go to Group tab and use * Refresh
  5. Create a user in RDA
  6. Create a Group in RDA
  7. Go to User's Properties in RDA
  8. Go to click Add and make this user as part of the Group you created earlier
  9. Now, go to Manage Users window and do '*' Refresh
  10. Group disappears from DOORS Manage Users window.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Directory Server","Platform":[{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21404903

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