Troubleshooting
Problem
DataPower error log contains message indicating LDAP search failed with reason of "Unknown reply tag 115" or "failed: Referral". What does this message mean and can it be filtered?
Symptom
Log messages of the format "0x080e0027c Searching LDAP server [server_name] for [search_parameter] failed: [reason]" are returned when an LDAP search is unsuccessful during an authentication or authorization attempt.
When the reason for the search failure is an LDAP Referral response, the full message appears as either:
When the reason for the search failure is an LDAP Referral response, the full message appears as either:
1,20110306T203250Z,default,ldap,warn,xmlmgr,mymanager,54321,127.0.0.1,
0x80e0027c,,,"Searching LDAP server ldap999.ibm.net for 'DC=johndoe, DC=net' failed: Unknown reply tag 115"
Or -
1,20110306T203250Z,default,ldap,warn,xmlmgr,mymanager,54321,127.0.0.1,
0x80e0027c,,,"Searching LDAP server janedoe.dmz for 'dc=janedoe, dc=dmz' failed:
Referral: ldap://OtherZones.janedoe.dmz/DC=OtherZones,DC=janedoe,
DC=dmz ldap://AuxZones.janedoe.dmz/DC=AuxZones,DC=janedoe,
DC=dmz ldap://janedoe.dmz/CN=MyConfig,DC=janedoe,DC=dmz
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"ARM Category":[{"code":"a8m50000000CdnyAAC","label":"DataPower-\u003ESecurity (SE)-\u003ELDAP"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
09 March 2023
UID
swg21404222