Troubleshooting
Problem
Planning 8.4 users of the JAVA (Rich) client see the on-screen error: 'COM object method returns error code: 0x8004005; E_FAIL (Unspecified error)' when saving in a specific cube. Error does not occur in other cubes within the same application and clicking save a second time functions as expected.
Symptom
COM object method returns error code: 0x8004005; E_FAIL (Unspecified error)
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
swg21403822