Troubleshooting
Problem
How can I send my client PC or Application server or SQL server's Event Logs to Cognos Support, for analysis, in order to help fix my problem?
Symptom
.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1;10.3;10.2.1;10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1038310
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Document Information
Modified date:
08 May 2025
UID
swg21371409