Troubleshooting
Problem
User publishes a Data Mart. User opens 'View Batch Queue' menu to see all queued processes. The job/process 'Publish Data Mart' is there (as expected). However, under the section 'Status' it is set to 'Not Started'. User waits a long time (e.g. 20 minutes) and this job does not ever start.
Symptom
.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3;10.2.1;10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1036011
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Document Information
Modified date:
08 May 2025
UID
swg21371285