IBM Support

Read First: IBM SCORE Information and Interim Fixes

Troubleshooting


Problem

This document provides links to IBM® Solution for Compliance in a Regulated Environment™ (IBM SCORE™) information as well as information on available interim fixes.

Resolving The Problem


IBM SCORE 6.1 & 6.1.x


IBM SCORE License

The following describes the IBM SCORE 6.1 and 6.1.x shipped products and license limitations:



IBM SCORE Configurations

The following Technotes describe IBM SCORE configurations: Please see the IBM SCORE support statement for more information.


IBM SCORE Performance

The Performance Considerations document provides configuration and tuning guidance for an IBM SCORE environment.


MustGather

Review the overall MustGather Technote as well as the following specific MustGather Technotes before submitting a problem to IBM Support:
Contacting IBM Support

See the How can I contact IBM SCORE support? Technote for information on how to contact IBM support with an IBM SCORE problem.


Interim Fixes

IBM SCORE 6.1 and 6.1.x Interim Fixes are available through Fix Central.

Fixes contained in IBM SCORE V6.1.1 Fix Packs: Technote


Release documentation

Publications in EnglishLink
Quick Start GuidePDF
Installation GuidePDF and HTML
System Administration GuidePDF and HTML
User's GuidePDF and HTML
Problem Determination and MessagesPDF and HTML
Programming GuidePDF and HTML
XML Schema ReferencePDF and HTML
Release notes PDF and HTML

For translated publications, see the IBM Solution for Compliance in a Regulated Environment (IBM SCORE) 6.1.x Publications Technote.


Technotes

To obtain a list of all Technotes applicable to a specific IBM SCORE release:
  1. Go to the IBM Support Portal (http://www.ibm.com/support/entry/portal/Troubleshooting)
  2. Make sure "Solution for Compliance in a Regulated Environment (SCORE)" is in your product list and that it is the only selected product.
  3. In Search support enter Technote in the field, make sure Within troubleshooting task or any other task is not selected and that Within my selected products is selected.
  4. Click the arrow next to the search field to start the search.
  5. To limit the list to a particular IBM SCORE release, select the desired release under Software product version and the search results will only show Technotes applicable to the selected release. Search results can also be limited by Content type and Task.

Alternately, IBM SCORE information can be found by searching for the keywords IBMSCORE or IBM_SCORE from the search field on http://www.ibm.com

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Document Information

Modified date:
17 June 2018

UID

swg21358608

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