IBM Support

The CWS server is not available

Troubleshooting


Problem

Unable to define or edit a PowerCube data source in CMM 2.0, when using CWS 7.X. In the [Connection tab, if the Cognos Web Services Server information is provided and a connect is attempted an error occurs. Error Message -] The CWS server is not available.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Metrics Manager","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF025","label":"Platform Independent"},{"code":"PF010","label":"HP-UX"},{"code":"PF033","label":"Windows"},{"code":"PF027","label":"Solaris"}],"Version":"Cognos Metrics Manager 2.0;Cognos Web Services 7.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Web Services","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1001563

Document Information

Modified date:
09 May 2025

UID

swg21358181