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IBM Security Guardium Configuration Auditing System (CAS) Installation Issue: "Could not locate a suitable JRE, CAS functionality won't be available"

Troubleshooting


Problem

When attempting to install the Configuration Auditing System (CAS), either by using the IBM Security Guardium Installation Manager (GIM), or by other means, during the installation process the following error message appears (sample taken from the central_logger.log file available on GIM-based installations).

[Fri Jan 10 17:14:23 2020] -I- Sending STATUS msg to server (-1,GIM - Failure point : install  (Can't install CAS-10.6.0.0_r105601_1-1578698059 :

Could not locate a suitable JRE, CAS functionality won't be available at /home/GIM/modules/CAS/10.6.0.0_r105601_1-1578698059/rc line 587. (errno: 255)

Failure location :  at /home/GIM/modules/GIM/10.6.0.4_r107166_1-1578589765/GIM.pm line 794.). Recovered sucessfully, SPECIAL_OPS=>)

Symptom

The CAS installation cannot be completed because the aforementioned error condition.

Document Location

Worldwide

Operating System

System x:Red Hat Linux 6

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"Configuration Auditing System (CAS)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.x, 10.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
10 January 2020

UID

ibm11171306

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