IBM Support

Unable to publish any new report sets to Upfront: Publish - Currently registering Report Set

Troubleshooting


Problem

Unable to publish new report sets or update existing report sets, the publish status stays locked and is not completed successfully. Also, unable to run existing reports in Upfront. Furthermore, unable to create custom views of existing reports in upfront.

Symptom

IWR Report Administration

Publish - Currently registering Report Set

Upfront

The report request failed. The report entry does not exist. Unable to refresh Report Entry (<Newsitem Id>).

An error occurred while trying to read a message from the connected host. Error communicating with host <server>:<port>

Event Log

? , 2007/11/19 11:14:17.937; Error: 1296104567, Generic; Process ID: 4204; Thread: 11180; Host: ?; Text: The process (F:\Program Files\Cognos\cer4\bin\IWReqMan.exe) has terminated unexpectedly. An attempt will be made to start it again.; BackTrace Info: 1. File Name: y:\src\iwr\iwr\Watchdog

Cause

Corruption of the IWR database.

Resolving The Problem

Perform a DSDUMP & DSLOAD to remove the corruption from the IWR database.

[{"Product":{"code":"SSTQPQ","label":"Cognos Series 7"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Impromptu Web Reports","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Impromptu Web Reports 7.3;Upfront 7.3","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSTQPQ","label":"Cognos Series 7"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Upfront","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}}]

Historical Number

1039640

Document Information

Modified date:
15 June 2018

UID

swg21351323