Troubleshooting
Problem
A installation of IBM Cognos Impromptu crashs with the error message below. This only occurs on one machine. The installation works fine on other machines.
Symptom
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: ...\Cognos\amwcls\issetup.exe
This application has requested the
Runtime to terminate it in an unusual way.
Please contact the
application's support team for more information.
There are no error messages in the installation log files.
[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"PowerPlay Enterprise Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Impromptu 7.4;PowerPlay Enterprise Server 7.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Impromptu","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"PowerPlay Enterprise Server","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1030668
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Document Information
Modified date:
09 May 2025
UID
swg21351008