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IPL to applying MF99207 (R730) or MF99301 (R740) hangs with C6003962

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Abstract

This problem does NOT affect hosting IBM i partitions or single-partition (Manufacturing Default Configuration) environments, or any HMC-managed system or partitions. This problem also does not affect Linux or AIX client partitions.
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The problem arises when you are in this special partition environment and are trying to apply either MF99207 (R730) or MF99301 (R740). The problem also occurs when applying group PTFs which require these PTFs and are required to be PERMANENTLY applied.

Content

If you are running a stand-alone system or you run with multiple partitions which are HMC-managed, this document can be ignored.  It is meant for customers who have client partitions and are running in an IVM or VPM environment.  This SRC code will hang the system at C6003962.

There is a scenario where a customer who is trying to load and apply TR7 (for 7.3) or TR1 (for 7.4) that the IPL hangs when trying to IPL on the B side.  All the following must be true to run into this situation:
  • The partition you are trying to apply the TR to must be a client partition.
  • The logical or client partition being installed must be managed by IVM or VPM (non-HMC).
  • This only occurs with the Technology Refresh PTF or group where the TR PTF is being applied (MF99207 or MF99301).
  • This can occur if you are trying to upgrade, slip or scratch install using I_BASE_01 RS-730-H if you are at R730 or I_BASE_01 RS-740-B if you are at R740.
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The results of trying to do this:
  • The IPL to apply MF99207/MF99301 will hang at SRC code C6003962 indefinitely when IPLing to the B side.
  • You must perform an A side (A-Manual) IPL in order to get the system back on line.
  • If you are trying to install OR upgrade an IVM or VPM-managed client, using RS-730-H or RS-740-B, the install will fail.  You must use the new resave RS-730-J or RS-740-C.
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To correct the problem where an upgrade is being performed or if you are trying to install Licensed Internal Code on one of the IVM or VPM managed clients using RS-730-H or RS-740-B, the install will fail.  You must use the newest resave RS-730-J or RS-740-C.

For systems where you are installing and updating the PTFs only, the following are your circumvention options:
Circumvention 1 (For R730 or R740):
  • IPL to the A side
  • When running on the A side, permanently remove MF99207/MF99301 and other PTFs which are presented to you when you try to remove the TR PTF.  For R730 you may see PTF SI69878 and other PTFs to also remove permanently.
  • Unmark all PTFs.
  • Unload the PTF image catalog so PTFs will not get applied at the subsequent IPL.
  • IPL to the B side
  • This gets the system up and running immediately ... then at sometime, you must follow Circumvention 2, 3, or 4 to eventually get the PTFs MF99207 or MF99301 applied
Circumvention 2 (For R730 or R740):
  • Slip install LIC from a newer or older resave of I_BASE_01 like RS-730-J or newer (as available) or RS-740-C or newer (as available).
  • Or slip LIC from a SAVSYS that either contains the TR7 and the fixing PTF MF66895 for V7R3 or that does NOT contain TR7 MF99207 for IBM I 7.3 or TR1 MF99301 for IBM I 7.4
Circumvention 3 (For R730 or R740):
  • If the managing VPM partition and the VPM-managed partition are at the same release, you can load and apply MF99207 (R730) or MF99301 (R740) and the fixing PTF for your release MF66895 (R730) or MF66896 (R740) to the managing VPM partition, PERM apply them and perform a SAVSYS.
  • Using the SAVSYS from the host, SLIP the Licensed Internal Code on the guest partition.
Circumvention 4 (For R740 customers only):
  • IPL to the A side
  • When running on the A side, temporarily apply fixing PTF MF66896.
  • IPL to the B side

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Document Information

Modified date:
06 March 2020

UID

ibm11137502