Troubleshooting
Problem
Some Aggregation tasks like Data Archive or System Backup, which can be configured to send the files to an external system, for example the IBM Tivoli Storage Manager (TSM), sometimes fail to complete because of configuration issues of the TSM client embedded to every IBM Security Guardium appliances.
This leads to be unable to create backups of the data contained in the appliances and increases the risk of historical data loss.
This technical note is intended to show how to resolve one of the most common issues that appear when configuring the IBM Security Guardium to send backups to a TSM server.
Symptom
When trying to run the "import tsm config" cli command as a part of the integration of IBM Security Guardium with the IBM Tivoli Storage Manager, one or both of the following error messages appear:
ANS1051I Invalid user id or password
ANS1592E Failed to initialize SSL protocol.
The first error may appear if the password entered at the cli command is incorrect, but if after validating the password is correct, likely the second error message will appear and it will confirm the issue is rather a wrong configuration due missing authentication information.
Document Location
Worldwide
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Document Information
Modified date:
20 January 2020
UID
ibm11137160