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"Unable to save configuration due to an unknown exception" saving NOI Event Analytics configuration.

Troubleshooting


Problem

In NOI 1.6 error when configuring Event Analytics Configuration GUI, after successfully going though the configuration click on Save Configuration and receive the error: "Unable to save configuration due to an unknown exception. Check the browser console log for more informaton"

Symptom

Check $IMPACT_HOME/logs/impactgui-errors.log for "Error 400: For input string" such as;
ERROR [RestCallUtil] Error 400: For input string: "10reviewed.width=15%noi.enabled=true" in NOI_SAVECONFIG
ERROR [RestCallUtil] Error 400: For input string: "10reviewed.width=15%noi.enabled=true" in NOI_SAVECONFIG
ERROR [ImpactPolicyCollectionNode] Error while executing the policy NOI_SAVECONFIG
java.lang.Exception: Error 400: For input string: "10reviewed.width=15%noi.enabled=true" in NOI_SAVECONFIG
        at com.micromuse.response.client.restui.RestCallUtil.makeRestCall(RestCallUtil.java:175)

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"NOI 1.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

ibm11136854