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mxe.directprint.javaconsole.debug system property is set to FALSE and is not editable in UI

Technical Blog Post


Abstract

mxe.directprint.javaconsole.debug system property is set to FALSE and is not editable in UI

Body

When a user opens an application and tries to print directly from Maximo toolbar, it is then that they invoke what is formerly known as Direct Print. In the new Maximo v7.6, this feature is known as Toolbar Print (TP).  If this feature does not function as expected, to help troubleshoot it mxe.directprint.javaconsole.debug system property is available in the System Properties application.

 

When you use a web browser that supports java applets, you can access additional debug info. In order to accomplish this, an update is required to this setting from FALSE ("= 0"), which is the default, to TRUE "("=1") in the user interface(UI). However, to change this setting from the UI is not always available and users may need to perform this update from their database.

If you run into this type of situation, please go ahead and run the following SQL:

 

If you observe in the System Properties application, the mxe.directprint.javaconsole.debug Global Value is set to "0":

 

 

After running the aforementioned update statement in the database, and running LiveRefresh to finalize the updated value, you should see the Global and the Current values update to "1":

 

 

 

This will debug only the applet; more information will be written to the java console.

 

[{"Business Unit":{"code":"BU005","label":"IoT"}, "Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":""}]

UID

ibm11130739