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Essential Service Delivered By Accelerated Value Leaders and Accelerated Value Specialists

Technical Blog Post


Abstract

Essential Service Delivered By Accelerated Value Leaders and Accelerated Value Specialists

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You can find an index of my blogs here: http://ibm.biz/BdiufF

Watson IoT Accelerated Value Program

 

The Essential Service Delivered By Accelerated Value Leaders and Accelerated Value Specialists

Highlights

● Streamline planning and business success with a single point of contact

● Minimize day-to-day business challenges with proactive support management and leadership

● Access to high-priority support, including IBM engineering and development experts, for both steady state and next gen environments

● Increase maximum business value and growth to meet global demands

● Balance business risks and critical deployments with IT across all business units

● Expand software solutions and product adoption with deep technical skills for market growth

 

Building a partnership with a Trusted Advisor

IBM Software Accelerated Value Program is the essential software service worldwide, with a trusted partner that works to facilitate software adoption, faster deployments, lifecycle leadership, risk mitigation and more, by identifying ways to improve your IBM software environment, technical staff skill set, and processes. This key IBM partnership starts with the Accelerated Value Leader and Accelerated Value Specialist.

 

Accelerated Value Leaders

The Accelerated Value Leader (AVL) is your trusted advisor to:

● Communicate across business units as the primary point of contact into support management and development

● Use knowledge of your environment to help eliminate planning and implementation errors

● Deliver proactive problem management and high priority support

● Facilitate resolution of critical issues and provide expert advise on end-to-end resources/solutions for software legacy or next generation

 

Accelerated Value Specialists

The Accelerated Value Specialist provides the highest level of remote and/or on-site technical expertise including:

● Advice on documented fixes and workarounds applicable to your environment

● Technical direction and diagnostic coaching

● Advanced troubleshooting and problem determination

● Assistance on milestones of projects, migrations, upgrades

 

For additional information please contact: 

iotavpww@us.ibm.com

David G Stein AVP IoT Delivery Manager | steind@us.ibm.com or Betsy Autry, AVP IoT Business Dev Mgr | autrybet@us.ibm.com

Learn more at ibm.com/software/support/acceleratedvalue

 

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ibm11129461