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The Key Features and Value Delivered by IBM Accelerated Value Program

Technical Blog Post


The Key Features and Value Delivered by IBM Accelerated Value Program


You can find an index of my blogs here:


In this blog I would like to highlight what are our key Features and Value.


Watson IoT Accelerated Value Program

Features and Value Delivered by IBM Software Accelerated Value Program


Feature: Single Point of Contact across IBM

Value Delivered: Serves as the client’s trusted advocate and consistent communications source for support issues, product updates, and fixes.


Feature: Proactive Planning Services

Value Delivered: Co-authored delivery plan coordinates IBM service deliverables with client's needs and goals. Clients receive proactive advice on software upgrades and migrations, fixes and rapid workarounds.


Feature: Personalized information sharing and skills building

Value Delivered: Client receives access to the latest IBM product information, as well as insight into upcoming product releases and coaching on diagnostic and troubleshooting techniques


Feature: Regular Reports and Status Updates

Value Delivered: Quarterly reports update AVP clients on productivity savings, risk avoidance, program deliverables and service request activity


Feature: Onsite engagements and emergency onsite assistance

Value Delivered: IBM attempts to deliver subject matter expert within 24 hours for assistance with Severity 1 emergency issues.


Feature: Access to IBM Product Expertise

Value Delivered: Access to IBM expertise and best practices helps clients accelerate time-to-value for their software investment and lower the costs of managing their IT infrastructure.


Feature: Priority Call handling and escalations

Value Delivered: Client’s PMR’s assigned to priority support queues and given prompt attention by Level 3 support.



AVP is everywhere and for all Industries

For additional information please contact:

David G Stein AVP IoT Delivery Manager | or Betsy Autry, AVP IoT Business Dev Mgr |

Learn more at




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