IBM Support

Discover how IBM Storage Insights and Storage Insights PRO can transform your IBM Storage Support Experience



Are you not sure which version IBM Storage Insights is best for managing your Storage environment? This Accelerate with IBM Storage session provides you with a brief overview of the features and functions of IBM Storage Insights and IBM Storage Insights Pro.
Following the IBM Storage Insights overview, you are provided a rare view of IBM Storage Insights from an IBM Storage Support perspective. We cover the two types of problems a customer can have and discuss the IBM Storage Support process and the issues as they pertain to the problem types. Then you see how IBM Storage Insights can alleviate those issues, including how IBM Storage Support can use the data collected by IBM Storage Insights to solve problems - beyond collecting support logs or using the performance data.


January 24, 2019

Speakers: David Green, Advisory Software Specialist; Scott McPeek, Spectrum Control & Virtualize Specialist; Dominic Pruitt, Spectrum Control & Virtualize Specialist; and Bryan Odom, Spectrum Control Specialist


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Document Information

Modified date:
18 December 2019