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Launching Maximo attachments to open outside of the brower

Technical Blog Post


Abstract

Launching Maximo attachments to open outside of the brower

Body

Trouble rendering Microsoft Office attachments in Maximo, selecting attached filed to open.

 

You may face a scenario where when opening an attachment for a work order that is Word or Excel, it opens in the browser which does not render it correctly.

 

These attachments used to open outside of the browser in the correct Microsoft Office application and render correctly. 

 

Picture this scenario : As an  overview, Maximo users open a work order, select an attachment to open, and it opens in the browser but they want it to open outside of the browser in Microsoft Word, for example.

 

The desired configuration in question is related to a browser configuration, not specifically a Maximo configuration, and the following document can be used as a reference for those who are trying to achieve this result :

 

How to configure IE to open Office documents in the appropriate Office program instead of in IE

https://support.microsoft.com/en-us/kb/162059

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UID

ibm11112865