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Cannot duplicate application in Application Designer

Technical Blog Post


Abstract

Cannot duplicate application in Application Designer

Body

You are working with Application Designer in Maximo and duplicated the Assets application without a problem.  Then you have tried duplicating the Locations Application and received the error.

 

The following error message is displayed :

BMXAA4214E - [An unknown error has occurred. Please contact your system administrator for assistance]
 
The following errors are found in the logs :

00000b23 SystemErr     R java.lang.NullPointerException: null
00000b23 SystemErr     R java.lang.NullPointerException
    at psdi.app.appsetup.MaxApps.duplicate(MaxApps.java:649)
    at psdi.webclient.system.beans.DataBean.duplicateMbo(DataBean.java:4344)
    at psdi.webclient.beans.designer.DesignerAppBean.DUPLICATE(DesignerAppBean.java:751)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
    at java.lang.reflect.Method.invoke(Method.java:620)
    at psdi.webclient.system.session.WebClientSession.defaultHandler(WebClientSession.java:1502)
    at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1395)
    at psdi.webclient.controls.Menus.click(Menus.java:1894)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
    at java.lang.reflect.Method.invoke(Method.java:620)
    at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:426)
    at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:420)
    at psdi.webclient.system.controller.ControlInstance.handleEvent(ControlInstance.java:990)
    at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1365)
    at psdi.webclient.system.session.WebClientSession.processRequestEvent(WebClientSession.java:6075)
    at psdi.webclient.system.session.WebClientSession.handleClientSideQueueRequest(WebClientSession.java:6031)
    at psdi.webclient.system.session.WebClientSession.handleRequest(WebClientSession.java:884)
    at psdi.webclient.system.session.AsyncRequestManager.handleRequest(AsyncRequestManager.java:555)
    at psdi.webclient.system.session.AsyncRequestManager.manageRequest(AsyncRequestManager.java:253)
    at psdi.webclient.system.controller.RequestManager.manageRequest(RequestManager.java:214)
    at psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientServlet.java:141)
    at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.java:52)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
    at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
    at psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.doFilter(HttpCrossSiteScriptingSecurity.java:66)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MXCorrelationFilter.java:137)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.PerformanceMonitor.doFilter(PerformanceMonitor.java:126)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilter(HttpXFrameOptionsFilter.java:38)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.MTContextFilter.doFilter(MTContextFilter.java:53)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:940)
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
    at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
    at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)

 

So, what to do now ?

The answer is :  This could be related to some bad data in your Maximo database, or corrupted information.

Check  MAXAPPS table and MAXMENU tables by running the following queries :

 

select * from MAXAPPS order by APP; 
select * from MAXMENU order by MODULEAPP; 

 

In some scenarios I have seen this error being caused by a missing information on some attribute. Check this example below :

The error was coming from a null KEYVALUE within the MAXMENU table: 

 

MENUTYPE    MODULEAPP    POSITION    ELEMENTTYPE    KEYVALUE
-----------------------------------------------------------------------------------------------------------------------------
 APPMENU    LOCATION    8000        SEP        (NULL)

 

In order to fix that, you need to run the following update statement to your database: 

 
UPDATE MAXMENU set KEYVALUE = 'AM8000' where MENUTYPE = 'APPMENU' and
MODULEAPP = 'LOCATION' and and POSITION = '8000' and ELEMENTTYPE = 'SEP'; 

 

After that restart the Application Server and try and Duplicate the Locations app in Application Designer this time.

 

You should be able to duplicate it without issues.

 

Thanks

[{"Business Unit":{"code":"BU005","label":"IoT"}, "Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":""}]

UID

ibm11112823