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Hover Data Issue On Asset Field In Service Requests Application

Technical Blog Post


Abstract

Hover Data Issue On Asset Field In Service Requests Application

Body

In Maximo 7.6, the hover on the Asset field in the Service Requests application does not display the data if the Asset Status is Decommissioned.

As a workaround, we need to add in RECHOVERS.XML a missing reference to Asset Relationship following the steps below:

1. Go to the Application Designer. 

2. Select Action > Export System XML. 

3. From the Export System XML dialog, select RECHOVERS and click on the Export XML icon. 

4. Edit RECHOVERS.XML, changing the line below from: 

<recordhover id="asset_recordhover"> 

to: 

<recordhover id="asset_recordhover" relationship="ASSET"> 

5. Save RECHOVERS.XML and import it using the Application Designer.

[{"Business Unit":{"code":"BU005","label":"IoT"}, "Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":""}]

UID

ibm11112517