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BMXAA4214E Error In Assignment Manager After Upgrade To Maximo 7.6

Technical Blog Post


Abstract

BMXAA4214E Error In Assignment Manager After Upgrade To Maximo 7.6

Body

Problem

After upgrade to Maximo 7.6, "BMXAA4214E - An unknown error has occurred." while trying to assign a Labor using Assignment Manager application.


Symptom

The SystemErr.log displays the following:

java.lang.NullPointerException
at psdi.webclient.beans.workman.WorkmanAppBean.resetCrewList(WorkmanAppBean.java:589)

 

Resolving the problem

Please check if the Crew List tab is missing in the Maximo 7.6 Assignment Manager application and, if so, restore it using Application Designer.

Crew functionality is part of the Maximo and therefore it should be made visible along with Labor.

Once the Crew List tab made visible, the NullPointerException error should no longer come up.

 

[{"Business Unit":{"code":"BU005","label":"IoT"}, "Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":""}]

UID

ibm11112361