Technical Blog Post
From the Maximo Support Desk - Completed Status Not Available In Change Status Dialog
Here is a situation that some Maximo Users have come across when attempting to change the status of a Work Order that has a Data Sheet associated... the New Status field lookup does not display Completed status.
The reason for this is deliberate, and is resolved by entering values for the "As Found" and "As Left" fields. The As Found and As Left values are required components of the Data Sheet validation. When a Data Sheet (containing Function Points) is associated to a Work Oorder, the Work Order can be completed only if the following values are filled:
As Found Pass/Fail
As Left Pass/Fail
Until these values are populated and Saved, the status "Completed" is not visible in the Change Status field lookup. Hopefully this is the quick fix in your situation.
Additionally, if this information needs to be relayed to your users or other colleagues, you can send them the link to this information as published in the form of an IBM knowledge document:
Tom Richardson is an IBM Maximo Support Engineer and frequent contributor to the Asset Management Blog community. For a complete index of links to his articles, visit