Troubleshooting
Problem
You might experience a CALL_HOME function error. The error can be for the following REST API command:
https://<hostIP>/admin/resources/repair_call_home?force.
The system health check report displays the following two events:
- CWZIP3523E IBM Cloud Pak System is not able to communicate with IBM for Call Home events.
- CWZIP3529E The Call Home request failed while attempting to close service ticket.
Symptom
The caller specifies that the service destination must be a registered service and the URL is not found in the service provider file, or a service destination alias name is provided, and the destination is not found in the service provider file.
Document Location
Worldwide
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Document Information
Modified date:
11 September 2020
UID
ibm11110201