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RSAD 9.7.x crashes/hangs and core dumps, after installing RTC p2 client and launching RSAD with the "-clean" option

Question & Answer


Question

Why does IBM Rational Software Architect Designer (RSAD) crash/hang which eventually leads to a core/heap dump, when running RSAD with the "-clean" option after installing the Rational Team Concert (RTC) p2 client?

Cause

The issue is only seen after installing the RTC p2 plugin and running the -clean option with the RSA eclipse launcher.
  • The plugin requires more java memory than the default setting for RSAD.

Answer

The core/heap dumps can be prevented, if you increase java memory in your eclipse.ini, before restart.
The values recommended are as follows:
  • -Xms1024m
  • -Xmx4096m
Steps to apply the above extra java memory:
  1. Open the eclipse.ini in a text editor. The eclipse.ini is located under your RSAD install folder (e.g. C:\Program Files\IBM\SDP_97_01)
  2. Add the above parameters (-Xms1024m and -Xmx4096m), just after the "-vmargs" entry in the eclipse.ini:
    vmargs : -Xms1024m and -Xmx4096m
  3. Save the file
  4. Run RSAD with the -clean option now e.g. eclipse.exe -clean

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Product Synonym

rsad;rsa,rsa4ws

Document Information

Modified date:
29 May 2020

UID

ibm11108113