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GIM installation fails because previous installation detected

Troubleshooting


Problem

You are trying to install Guardium Installation Manager (GIM) for the first time but get an error similar to: 

Verifying archive integrity... All good.
Uncompressing Guard BUNDLE-GIM Installer....
Previous installation of GIM client has been detected and determined to be corrupted. Please remove any leftovers from previous installations.

You may also see this error: 
Error: GIM is installed but not running. Please start gim by running 'systemctl start guard_gim'

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"Guardium Installation Manager (GIM)","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF048","label":"SUSE"}],"Version":"v10.5 and higher","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 October 2019

UID

ibm11098423