Macro error: "Impromptu: Internal Automation Error. Please call customer support." saving IMR as PDF

Troubleshooting

Problem

CognosScript Editor v.6.1.7.0 Description: Trying to save an Impromptu report as PDF to "C:\test:report.pdf" using a macro. Getting the following error message: TESTMAC!Main(10)-R440 "Impromptu: Internal Automation Error. Please call customer support." Solution: It is not possible to use a back slash (/) in a file name. The characters that cannot be used in a filename on a Windows platform are as follows: \ / : * ? " < > | The easiest way to find this out is to create a new .txt file on your desktop (so that you don't try renaming any needed files). Right-click on that file and select Rename. Type in a/a.txt for the file name. You will receive the following error message: A filename cannot contain any of the following characters: \ / : * ? " < > |

Symptom

TESTMAC!Main(10)-R440 "Impromptu: Internal Automation Error. Please call customer support."

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Macro Editor","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Impromptu 7.3;Macro Editor 6.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Impromptu","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Macro Editor","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

105131

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Document Information

Modified date:
09 May 2025

UID

swg21336791

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