Troubleshooting
Problem
This article explains how to run the validate_ecs_services.sh script. This script performs a version check on all managed hosts' ECS and ECS_INGRESS.
Cause
The validate_ecs_services.sh script can be used to check the connections to all managed hosts and verify the versions of ECS and ECS-Ingress services after an upgrade.
Resolving The Problem
- Log in to the Console by using the root account via SSH connection.
- Run the following command:
/opt/qradar/support/validate_ecs_services.sh
For example:
# /opt/qradar/support/validate_ecs_services.sh INFO: Running validate_ecs_services.sh on console. GOOD: All managed hosts running on same ECS/INGRESS version.Note: The output for this script is in /store/ibm_support/, by default. The file name looks similar to, /validate_ecs_service-20191002-16e84b02.txt.
Example of the output:
----- Active Versions ----- Console Ingress active version= 732.4.17 Console EC active version= 732.4.17 Console EP active version= 732.4.17 ----- List All Versions ----- Console Ingress list version: 0.0.814 732.1.10 732.4.17 (active) Console EC list version: 0.0.814 732.1.10 732.4.17 (active) Console EP list version: 732.1.10 732.4.17 (active) Script options:
# /opt/qradar/support/validate_ecs_services.sh -h Usage: -f Change the location of the output file. -h Display the help menu.Note: This script can be run only on the Console.
ERROR: validate_ecs_services.sh should only be run from the console.Document Location
Worldwide
[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
07 January 2021
UID
ibm11086519