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ITM Agent Insights: An overview of IBM WebSphere Application Server as a pre-requisite for Jazz for Service Management

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Abstract

ITM Agent Insights: An overview of IBM WebSphere Application Server as a pre-requisite for Jazz for Service Management

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It is important to note that each service in the Jazz for Service Management (JazzSM) bundle has a dependency on WebSphere Application Server (WAS). The mapping between the JazzSM release and the version of WAS (depending on the platform) can be found here:

http://www-01.ibm.com/support/docview.wss?uid=swg27038732

 

However, the key requirement that often goes unnoticed is the need for WAS Base bundle for installing any service in the JazzSM package. There are different flavors of WAS available, for example, WebSphere Application Server Network Deployment (WASND). In this write-up, I have explained the error messages you could run into if the WAS bundle DOES NOT include the base package.

 

1) I downloaded the WASND package and used this to install all services in the JazzSM package (Custom Install) in my lab environment. I was attempting to install the services in JazzSM release 1.1.2.0 on a Red Hat 6 server using WASND version 8.5.5.

image

 

 

2) After, I selected the WAS Repository in IBM Installation Manager (IIM), the following error message pops up and does not let you proceed further.

 

image

 

On using the appropriate WAS package you should be able to get past the above error message. Please refer to the JazzSM 1.1.2.0 requirements section:

http://www-01.ibm.com/support/docview.wss?uid=swg24039873

 

In conclusion, there are several pieces needed for a successfully installation of JazzSM services. It is important to identify the pre-requisites based on your platform and after passing the requirements proceed with the install.  

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ibm11084929