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ITM Agent Insights: Exporting Content Store from TCR 2.X to 3.X environment

Technical Blog Post


Abstract

ITM Agent Insights: Exporting Content Store from TCR 2.X to 3.X environment

Body

This blog will explain the steps needed to export content store from TCR 2.X to TCR 3.X. There are several occasions, when reporting environments are transitioned. In this example, the QS Report for test user have been migrated.

  1. Confirm the required report (QS Report) is part of My Folders for test user

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  1. Click Launch -> Administration
  2. Click on Configuration tab
  3. Click on Content Administration
  4. Click the “Export” icon            

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        Enter the Name for your backup and choose the options listed in the following steps

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  4. In above step click on “Set the encryption password” and enter a password
  5. Click Next
  6. Select the option “Save and run once” and then click on Finish button
  7. Click RUN
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  9.  Select check boxes as shown in the above image and then click OK
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  11. Ensure that none of the reports fail to export. The above error occurs because the User does not exist on the machine. The users should be created manually on target machine
  12. Go to C:\IBM\tivoli\tipv2Components\TCRComponent\cognos\deployment
  13. Copy the file Contentstorebackup.zip and move this file to JazzSM (TCR 3.X) machine in the following location:

      C:\IBM\JazzSM\reporting\cognos\deployment\ Contentstorebackup.zip

  1. Create the same test user in JazzSM WAS console and assign tcrportaloperator role to test user
  2. Open reporting and import the originally exported content store

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  2. Key in password (used for encryption in Step 9) and click OK
  3. Click Next
  4. Select check box “user account information” and click Next
  5. Click Finish
  6. Click Run

     Select check box “View the details of this import after closing this dialog” and click OK

  1. Click on the Refresh link if data does not appear
  2. Finally click OK when import finishes
  3. Re-login as test user and check reports under My folders

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These steps will complete the migration of the TCR reports from 2.X to 3.X environment.

NOTE: The same instructions can be used to transfer the content store from one 3.X environment to the other or one 2.X environment to the other. The locations described in Step 17 (2.X) and 18 (3.X) will be the same. 

 

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ibm11084911