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ITM Agent Insights: ITM OS Agent Reports import fails

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ITM Agent Insights: ITM OS Agent Reports import fails


ITM OS Agent Reports import can be challenging based on the instructions provided in the Adminstrator's User Guide. Importing and running the IBM Cognos reports section lacks some details.

NOTE: The reports package is fairly large and contains several files. Instructions do not specify the exact package that needs to be placed under TCR_component_dir\cognos\deployment for import. Please keep in mind the reports covered in this section involve TCR 2.X or lower. For, TCR 3.X (offered through JazzSM) see the video posted below.

Import OS agent reports. Example: 6.23 FP4
Upgrade OS agent reports. Example: 6.23 FP2 to 6.23 FP4

Import instructions:
1) Download the reports binary: 6.2.3-TIV-ITM_TMV-Agent-Reports-FP0004.tar.gz
2) Unzip this file.
3) Navigate to Download_Path\6.2.3-TIV-ITM_TMV-Agent-Reports-FP0004\6.2.3-TIV-ITM_TMV-Agent-Reports-FP0004\reports\cognos_reports\osagents\IBM Tivoli Monitoring OS Agents
4) Place the "IBM Tivoli Monitoring OS Agents" file under TCR_component_dir\cognos\deployment
5) After this execute the Import instructions as specified on the link above.

NOTE: The above steps are applicable to any Base or Fix Pack reports package install. For upgrade, replace the previous "IBM Tivoli Monitoring OS Agents" file with the new one under  TCR_component_dir\cognos\deployment and continue.

For TCR 3.X (offered as a service through Jazz for Service Management package, please follow the instructions listed in the video):

The above instructions should enable you to import OS agent reports in TCR 2.X or 3.X environments successfully.

Additional ITM Agent Insights series of IBM Tivoli Monitoring Agent blogs are indexed under ITM Agent Insights: Introduction.

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