Technical Blog Post
Troubleshooting: WAS agent is not showing data in Cloud App Management
Symptom: In Cloud App Management, after you upgrade the WAS agent to version 126.96.36.199 ifix 06 in Windows and the Cloud App Management server to V 4.1, the WAS agent does not show data in Windows. In the Cloud App Management console, there are two instances of the Websphere Application Servers resource shown with the same name. One resource shows data and the other resource doesn't show any data.
Solution: This is a known issue. You can ignore the resource that is not showing data.