IBM Support

The remote server returned an error: (404) Not Found

Troubleshooting


Problem

Users get this error while login to Planning Analytics For Excel :
"The remote server returned an error: (404) Not Found"
Validate action on Planning Analytics Workspace Admin tool returns the following error for TM1 Application Server Gateway URI :
"Error:Server responded with status code 404"
TM1 Admin Server URI and TM1 login Server URI validate successfully

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm11076157