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Response Time Monitoring Agent for IBM Application Performance Management 8.1.4.0 Interim Fix 7 Readme

Fix Readme


Abstract

Readme file for: Response Time Monitoring Agent for IBM Application Performance Management 8.1.4.0 Interim Fix 7
Product/Component Release: 8.1.4.0
Update Name: 8.1.4.0-IBM-APM-RT-AGENT-IF0007
Fix ID: 8.1.4.0-IBM-APM-RT-AGENT-IF0007
Publication Date: 27 Sept 2019
Last modified date: 27 Sept 2019

Content

Download location
Prerequisites and co-requisites
Known issues
Known limitations
Installation information
Installing
Troubleshooting installation problems from the Support site
Additional information
New Features
List of fixes
Document change history

Download location

IMPORTANT NOTE: To download this update, you must first login to IBM Fix Central (http://www.ibm.com/support/fixcentral/). Once logged in, you may select from the individual download packages. When selecting fixes, ensure your download options are set to "Include requisites: Yes". 

Below is a list of components, platforms, and file names that apply to this Readme file.

Product / Component Name Platform Fix
IBM Application Performance Management Response Time Monitoring agent Linux x86_64
Linux s390
AIX pSeries
Windows

  

  

Prerequisites and co-requisites

General description 

This is an interim fix for the Response Time Monitoring agent provided with the IBM Cloud Application Performance Management version 8.1.4.0 family of products. It upgrades the Response Time Monitoring agent to version 08.19.09.00.

Platforms and prerequisites 

The Response Time Monitoring agent is supported on the platforms documented here.

The interim fix for the Response Time Monitoring agent is intended to be applied to the Response Time Monitoring agent which is provided with:

IBM Cloud Application Performance Monitoring Base Private, Version 8.1.4.0
IBM Cloud Application Performance Monitoring Advanced Private, Version 8.1.4.0

IBM Cloud Application Performance Monitoring Base, Version 8.1.4.0
IBM Cloud Application Performance Monitoring Advanced, Version 8.1.4.0.

Note: 1. APM server patch 8.1.4.0-IBM-APM-SERVER-IF0008 or higher is required to applied to APM server before install 8.1.4.0-IBM-APM-RT-AGENT-IF0007 to WRT agent.
2. It's suggested to apply 8.1.4.0-IBM-APM-HTTP-SERVER-AGENT-IF0003 or higher for Monitoring Agent for HTTP Server if the WRT agent enables IBM HTTP Server Response Time module.

Known issues

None

Known limitations

None

Installation information

Prior to installation

The Response Time Monitoring agent must be installed before applying the interim fix.

  

Installing

Installing the agent interim fix

  1. Download the patch bundle from Fix Central for each OS type where your agent is installed:  
    • If the agent is installed on AIX, download 8.1.4.0-IBM-APM-RT-AGENT-AIX-IF0007.tar
    • If the agent is installed on xLinux, download 8.1.4.0-IBM-APM-RT-AGENT-XLINUX-IF0007.tar
    • If the agent is installed on zLinux, download 8.1.4.0-IBM-APM-RT-AGENT-ZLINUX-IF0007.tar
    • If the agent is installed on Windows, download 8.1.4.0-IBM-APM-RT-AGENT-WIN64-IF0007.zip

  2. If you are installing the patch on AIX as a non-root user, you must clear unused shared libraries from the kernel and library memory before you install the patch by following these steps:

    • Stop the Response Time Monitoring agent
    • Login as root, and run the slibclean command
    • Login as the non-root user who installed the agent and continue with the patch installation
  3. Unpack the patch bundle on each computer system where the agent is already installed by using the tar utility on Linux/AIX or unzip on Windows.
    e.g.
    tar -xf 8.1.4.0-IBM-APM-RT-AGENT-XLINUX-IF0007.tar
  4. Enter the created directory 
     
  5. Run the apmpatch.sh/bat tool as the same user who installed the agent: 

    Linux/AIX:
    ./apmpatch.sh [<APM-AGENT-HOME>] 

    Widnows:
    ./apmpatch.bat <APM-AGENT-HOME> 

    where the <APM-AGENT-HOME> value specifies the directory where the agent is installed. This value is a required parameter for Windows. However, for Linux and AIX, it only needs to be provided if the agent is installed in a non-default directory.
 

Performing the necessary tasks after installation

A successful installation modifies the Response Time Monitoring Agent version to 08.19.09.00.

On Linux or AIX:
- Ensure that the <APM-AGENT-HOME>/bin/cinfo -t output for the Response Time Monitoring agent is '08.19.09.00'.
- The agent interim fix installation logs are written to the <APM-AGENT-HOME>/logs/ directory.

On Windows:
- Ensure that version number 08.19.09.00 is displayed for the Response Time Monitoring agent on the Performance Management window.
- The agent interim fix installation logs are written to the <APM-AGENT-HOME>\INSTALLITM\ directory.

Uninstalling if necessary

This agent maintenance package cannot be rolled back. If necessary you can uninstall and reinstall the monitoring agent and patches.

For detailed instructions to uninstall monitoring agents, please refer to the IBM Performance Management guide, here: 
http://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.4/com.ibm.pm.doc/install/uninstall_agents.htm 

Troubleshooting installation problems from the Support site

For more detailed information, refer to the Troubleshooting and support Guide: 
http://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.4/com.ibm.pm.doc/install/trouble_intro.htm 

Additional information

The Secure Hash Algorithm 256 (SHA256) checksum of the image is as follows:
SHA256(8.1.4.0-IBM-APM-RT-AGENT-AIX-IF0007.tar)= 49f470c5543c4ad814cd81b75b73c833c030f4119a9258063a28d53770a86812

SHA256(8.1.4.0-IBM-APM-RT-AGENT-XLINUX-IF0007.tar)= 009f7687ee345c8a52df4e7a85bc1ee2a5503cddb58e3e11177f0d45f7888e8a

SHA256(8.1.4.0-IBM-APM-RT-AGENT-ZLINUX-IF0007.tar)= a4bb673043922acea82d7ae64b5dfcaa0eab0cd937d6a1ddd3399ee953935b15

SHA256(8.1.4.0-IBM-APM-RT-AGENT-WIN64-IF0007.zip)= a6f729ed399f008f9443e4683670d4f7a8aaa22a0bd3c9d448d0b50e5f6a66f7

Image Contents 

The following files implement this fix:

- 8.1.4.0-IBM-APM-RT-AGENT-IF0007.readme.html - This README file

- 8.1.4.0-IBM-APM-RT-AGENT-AIX-IF0007.tar - For extracting patch files use the tar utility.

Extracting the above bundle (.tar) creates the following directory and patch files:

8.1.4.0-IBM-APM-RT-AGENT-AIX-IF0007/
|-- apmpatch.sh
|-- patches
|-- patch.properties
 
- 8.1.4.0-IBM-APM-RT-AGENT-XLINUX-IF0007.tar - For extracting patch files use the tar utility.

Extracting the above bundle (.tar) creates the following directory and patch files:

8.1.4.0-IBM-APM-RT-AGENT-XLINUX-IF0007/
|-- apmpatch.sh
|-- patches
|-- patch.properties
 
- 8.1.4.0-IBM-APM-RT-AGENT-ZLINUX-IF0007.tar - For extracting patch files use the tar utility.

Extracting the above bundle (.tar) creates the following directory and patch files:

8.1.4.0-IBM-APM-RT-AGENT-ZLINUX-IF0007/
|-- apmpatch.sh
|-- patches
|-- patch.properties
 
- 8.1.4.0-IBM-APM-RT-AGENT-WIN64-IF0007.zip - For extracting patch files use the tar utility.

Extracting the above bundle (.zip) creates the following directory and patch files:

8.1.4.0-IBM-APM-RT-AGENT-WIN64-IF0007/
|-- apmpatch.bat
|-- patches
|-- patch.properties
 

New Features

  • 139167: UTF8 string support of AAR transactionName
  • 139160: US - As a real user, I want the WRT agent to run on RHEL 8.x
  • 138683: RFE: Add new KT5AARIPTOUSERID property to save Client IP address in userID property of AAR

List of fixes

The following problems are addressed by this interim fix.

APARs 
  • IJ17319 [TS002141436 ] RT AGENT FAIL TO SEND AN ASF ENVELOPE MESSAGE WHEN TRANSACTIONNAME CONTAIN UTF-8 CHARACTERS
 
Agent defects: 
  • None

Enhancements included from previous interim fixes: 
  • 136899: T - WRT - Add request status code attributes in asf definition

APARs and defects included in previous interim fixes: 
  • APARs
    • IJ12192: APM 8.1.4 RT AGENT RECONFIGURATION OF TRACKING METHODS (USER/SESSION) FAILS "AGENT CONFIGURATION NOT AVAILABLE AT THIS TIME"
    • IJ08208: FAILED TO CHANGE THE VALUE FOR RESPONSE TIME AGENT AT AGENT CONFIGURATION IN APM UI
    • IJ05477: NO DATA DISPLAYED IN THE REQUESTS AND RESPONSE TIME WIDGET
  • Agent defects:
    • 138362: D - PSIRT ALERT: 161901 Open Source SQLite Vulnerabilities CVE-2019-8457 8.1.4.x
    • 138078: Add debug message in WebPluginProcessor::ProcessChannel for IIS RT module
    • 137673: Truncate the componentName to less than 64 char length
    • 137215: D - PSIRT ALERT: 14951 Open Source SQLite Vulnerabilities CVE-2018-20346- 8.1.4
    • 136700: Invalid finishtime lead to get ERROR processing timestamp in AAR
    • 135579: D - Incorrect information shown in online help of End User Transactions dashboard
    • 135513: Update Java and MS Authenticode Certificates for 8.1.4.0.6
    • 134972: D-WRT: SDA does not work on windows platform
    • 134843: D-8140SVT: WRT agents not showing data in the ui
    • 134503: Update the 8140 doc to indicate that you can configure MongoDB to see Middleware Instance Details from more than 4 hours ago
    • 133883: D-8140SVT: WRT agent data gets out of sync by about 8 hours at times
    • 133047: Response time / TT online help does not define good vs. slow response time and that it is not configurable
    • 132566: 11534 Open Source SQLite Vulnerabilities CVE-2018-8740 - 8.1.4.x
    • 130743: on prem - v8.1.4 IF3- Cross-Site Request Forgery - /ResponseTimeAgentTab/*
    • 129673: Can not read application for WRT
    • 129181: RT agent can't be installed on GVT Windows environment
    • 129142: New string in Agent Configuration's Response Time tab should be translated
    • 129127: on prem - v8.1.4 IF2- ResponseTimeAgentTab/RTAgentPropServlet
    • 126864: [APM814_WRT] WRT Dashboard show mock strings after product released
    • 124833: D - PSIRT ALERT: 9137 Open Source SQLite Vulnerabilities CVE-2017-10989 - 8.1.4
    • 31367: Check in translated files for APM8.1.4.0.2- RT config
    • 31346: Check in mock/ translated files for APM8.1.4.0.1- RT

Document change history

Version Date Description of change
1.0 26 Sept 2019 Initial Version

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Document Information

Modified date:
27 September 2019

UID

ibm11074614

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