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Error running the IBM Security Guardium S-TAP: "STAP could not start : Can't start start STAP : ld.so.1: guard_stap: fatal: libguardshm.so.1: open failed: No such file or directory"

Troubleshooting


Problem

When trying to perform the installation or upgrade of the IBM Security Guardium™ Software TAP (S-TAP) by using the IBM Security Guardium™ Installation Manager (GIM), you can face an issue related to the shared library objects required by the product to run properly, if they are not located at the system path intended to store this type of files.

Symptom

The main symptom is that the installation or upgrade of the S-TAP agent fails because it cannot be executed properly and you notice an error message in the logs.
libguardshm.so.1: open failed: No such file or directory

Document Location

Worldwide

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Document Information

Modified date:
11 June 2021

UID

ibm11073900