Troubleshooting
Problem
During the installation of the Guardium Installation Manager (GIM), there is a validation step where the installer needs to check if the operating system where the software is being installed is supported.
While SuSe Enterprise Linux v 12 is supported, the installation may fail sometimes with the following error:
| /tmp/guard-bundle-GIM-10.6.0.2_r106401_v10_6_1-suse-12-linux-x86_64.gim.sh -- --dir /opt/guardium/ --sqlguardip <GIM_server_IP> --tapip <GIM_client_IP> --perl /usr/bin/ Verifying archive integrity... All good. Uncompressing Guard BUNDLE-GIM Installer.... This product is subject to the license terms associated with the IBM Security Guardium product purchased. Installing modules .... -E- VENDOR mismatch (required=rhel, received=suse) at ./gim_installer line 1403. Installation failed |
Symptom
GIM installation fails with an error message similar to this:
| -E- VENDOR mismatch (required=rhel, received=suse) |
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"Guardium Installation Manager;GIM","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF048","label":"SUSE"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
24 September 2019
UID
ibm11073584