IBM Support

IBM Security Guardium: My Managed Unit is having issue connecting to the Central Manager

Troubleshooting


Problem

My Managed Unit is having issue connecting to the Central Manager.

Symptom

One or more of:
  • Managed unit is seen offline on central management pane
  • Reports or Alerts are not synchronized
  • Incorrect status on "Deployment Health Dashboard/Table/Topology"
  • Not able to log in on the Managed Unit

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0ZAAS","label":"CENTRAL MANAGER"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
18 May 2020

UID

ibm11073514