Troubleshooting
Problem
Create a DQM package using PA 2.0.x datasource within Cognos Analytics 11.x release using metadata wizard on an IBM Planning Analytics REST API datasource. Select the cube check box and click 'Next' button throws the error below -
AxisFault
faultCode: Client
faultSubcode:
faultString: Metadata Provider Error
faultActor:
faultNode:
faultDetail:
{http://developer.cognos.com/schemas/bibus/3/}exception:<ns1:severity>Error</ns1:severity><ns1:errorCode>3000</ns1:errorCode><ns1:message><ns1:messageString>XQE-GEN-0018 Query Service internal error has occurred, please see the log for details.</ns1:messageString><ns1:nestingLevel>0</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>BME-EX-0144 Trace back:</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>BmtPlayTransaction.cpp(788): XQEException: CCL_RETHROW: BmtPlayTransaction::DoAction</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>BmtActionsHelper.cpp(488): XQEException: CCL_RETHROW: BmtActionsHelper::DoAction</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSSession.cpp(1190): XQEException: CCL_RETHROW: QFSSession::ProcessDoRequest()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSSession.cpp(1188): XQEException: CCL_CAUGHT: QFSSession::ProcessDoRequest()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSSession.cpp(1145): XQEException: CCL_RETHROW: QFSSession::ProcessDoRequest()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSConnection.cpp(596): XQEException: CCL_RETHROW: QFSConnection::Metadata()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSMetadataQuery.cpp(108): XQEException: CCL_RETHROW: QFSMetadataQuery::Execute</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>XQEConnector.cpp(300): XQEException: CCL_THROW: XQEConnector::send</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>
Script Stack Trace
</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>Action No=1 Action Name=Modify</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>Action No=2 Action Name=DBBrowse</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message>
faultCode: Client
faultSubcode:
faultString: Metadata Provider Error
faultActor:
faultNode:
faultDetail:
{http://developer.cognos.com/schemas/bibus/3/}exception:<ns1:severity>Error</ns1:severity><ns1:errorCode>3000</ns1:errorCode><ns1:message><ns1:messageString>XQE-GEN-0018 Query Service internal error has occurred, please see the log for details.</ns1:messageString><ns1:nestingLevel>0</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>BME-EX-0144 Trace back:</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>BmtPlayTransaction.cpp(788): XQEException: CCL_RETHROW: BmtPlayTransaction::DoAction</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>BmtActionsHelper.cpp(488): XQEException: CCL_RETHROW: BmtActionsHelper::DoAction</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSSession.cpp(1190): XQEException: CCL_RETHROW: QFSSession::ProcessDoRequest()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSSession.cpp(1188): XQEException: CCL_CAUGHT: QFSSession::ProcessDoRequest()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSSession.cpp(1145): XQEException: CCL_RETHROW: QFSSession::ProcessDoRequest()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSConnection.cpp(596): XQEException: CCL_RETHROW: QFSConnection::Metadata()</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>QFSMetadataQuery.cpp(108): XQEException: CCL_RETHROW: QFSMetadataQuery::Execute</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>XQEConnector.cpp(300): XQEException: CCL_THROW: XQEConnector::send</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>
Script Stack Trace
</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>Action No=1 Action Name=Modify</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message><ns1:message><ns1:messageString>Action No=2 Action Name=DBBrowse</ns1:messageString><ns1:nestingLevel>1</ns1:nestingLevel></ns1:message>
Metadata Provider Error
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:698)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.cognos.developer.schemas.bibus._3.MetadataServiceStub.wait(MetadataServiceStub.java:7358)
at com.cognos.metadataService.ui.jsp.base.BaseRequestHelper.doConversation(BaseRequestHelper.java:165)
at mdsrv.jsp.importWizard.OLAPImportWizard_GetDimensionsList_jsp._jspService(OLAPImportWizard_GetDimensionsList_jsp.java:106)
at com.cognos.dispatcherJSP.jspc.JspcPageBase.renderPage(JspcPageBase.java:133)
at com.cognos.dispatcherJSP.jspc.JspcDispatcher.dispatch(JspcDispatcher.java:107)
at com.cognos.dispatcherJSP.view.views.JSPView.doRender(JSPView.java:130)
at com.cognos.dispatcherJSP.view.AbstractView.render(AbstractView.java:141)
at com.cognos.dispatcherJSP.control.DispatcherJSP.executeView(DispatcherJSP.java:318)
at com.cognos.dispatcherJSP.control.DispatcherJSP.executePage(DispatcherJSP.java:288)
at com.cognos.dispatcherJSP.control.DispatcherJSP.service(DispatcherJSP.java:231)
at com.cognos.dispatcherJSP.dispatcher.RunnableAlpRequest.run(RunnableAlpRequest.java:83)
at java.lang.Thread.run(Thread.java:785)
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:698)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.cognos.developer.schemas.bibus._3.MetadataServiceStub.wait(MetadataServiceStub.java:7358)
at com.cognos.metadataService.ui.jsp.base.BaseRequestHelper.doConversation(BaseRequestHelper.java:165)
at mdsrv.jsp.importWizard.OLAPImportWizard_GetDimensionsList_jsp._jspService(OLAPImportWizard_GetDimensionsList_jsp.java:106)
at com.cognos.dispatcherJSP.jspc.JspcPageBase.renderPage(JspcPageBase.java:133)
at com.cognos.dispatcherJSP.jspc.JspcDispatcher.dispatch(JspcDispatcher.java:107)
at com.cognos.dispatcherJSP.view.views.JSPView.doRender(JSPView.java:130)
at com.cognos.dispatcherJSP.view.AbstractView.render(AbstractView.java:141)
at com.cognos.dispatcherJSP.control.DispatcherJSP.executeView(DispatcherJSP.java:318)
at com.cognos.dispatcherJSP.control.DispatcherJSP.executePage(DispatcherJSP.java:288)
at com.cognos.dispatcherJSP.control.DispatcherJSP.service(DispatcherJSP.java:231)
at com.cognos.dispatcherJSP.dispatcher.RunnableAlpRequest.run(RunnableAlpRequest.java:83)
at java.lang.Thread.run(Thread.java:785)
User is unable to click the 'Finish' button.
Symptom
Using Metadata wizard to create DQM package on PA 2.0.x cube over IBM Planning Analytics REST API datasource, encounter "AxisFault" "Metadata Provider Error" with error message "XQE-GEN-0018 Query Service internal error has occurred".
User unable to click the 'Finish' button to complete DQM package creation.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"DQM, Packages, PA, RESP API","Platform":[{"code":"PF033","label":"Windows"}],"Version":"IBM Cognos Analytics 11.x;IBM Planning Analytics 2.0.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
14 January 2026
UID
ibm11072536