Troubleshooting
Problem
User launches main Controller client ('classic' client). User clicks "Company - Data Entry - Reported Values". User chooses parameters, including the form name.
User clicks 'Open'. An error appears.
Problem only affects one/some form(s).
Symptom
Source: ControllerForms12
Description: An item with the same key has already been added.
at Cognos.Controller.ControllerForms12.clsDataEntry.ActivateDataEntryForm()
at Cognos.Controller.ControllerForms12.clsDataEntry.OpenSelectedForm(UserParameters& UserSelection, OpenType openType)
Description: An item with the same key has already been added.
at Cognos.Controller.ControllerForms12.clsDataEntry.ActivateDataEntryForm()
at Cognos.Controller.ControllerForms12.clsDataEntry.OpenSelectedForm(UserParameters& UserSelection, OpenType openType)
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.4.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm11072506