Question & Answer
Question
After enabling LDAP for TBSM 6.2, Time Windows Analyzer option fails to open and the following error message is displayed :
"Could not retrieve information from the marker service"
Answer
Check the following property file on TBSM DASH server:
/opt/IBM/JazzSM/profile/instal
Make sure this property is correctly set to true:
impact.sla.sendauthcreds.enabl
If the above is set to false, then, it is most likely to cause the Time Window Analyzer issue. In this situation, change from "false" to "true" and restart DASH.
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"Component":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Was this topic helpful?
Document Information
Modified date:
02 September 2019
UID
ibm11072484