Troubleshooting
Problem
This technote explains how to resolve an error, "Can't contact LDAP server". This can occur when logging into IBM Rational ClearQuest with LDAP authentication.
Symptom
Trying to login to ClearQuest results in the following error:
LDAP operation 'ratl_ldap_simple_bind_s' failed with error code 81. Description: Can't contact LDAP server.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"User Administration - LDAP","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.0.5;7.0.0.6;7.0.0.7;7.0.0.8;7.0.1;7.0.1.1;7.0.1.2;7.0.1.3;7.0.1.4;7.0.1.5;7.0.1.6;7.0.1.7;7.1;7.1.0.1;7.1.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
04 December 2018
UID
swg21315325