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IBM Cloud Pak System (or IBM PureApplication System): NTP time not synchronizing correctly on AIX virtual machine

Troubleshooting


Problem

NTP time on AIX 6.x, 7.x virtual machine(s) are not synchronized with the NTP time of the System's Management Node

Symptom

The Virtual System Instance is stuck in LAUNCHING state after restarting the instance.  The following curl error message is reported in the virtual machine's initialization script log (/0config/0config.log) 
update status to INITIALIZING
CURL_SSL_OPTION = --cacert /0config/cert.tmp/cert_1.pem
updateURL: inputURL = https://[<ipv6>]:9443/services/deployments/<deployment-ID>/command
updateURL: newURL = https://IBMWorkloadDeployer:9443/services/deployments/<deployment-ID>/command
newURL = https://IBMWorkloadDeployer:9443/services/deployments/<deployment-ID>/command
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:--  0:01:15 --:--:--     0
100    95    0     0  100    95      0      1  0:01:35  0:01:15  0:00:20  1283
curl: (22) The requested URL returned error: 401
Failed to update status:  22
 

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFQSV","label":"IBM Cloud Pak System Software"},"Component":"","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
06 May 2020

UID

ibm11005640

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