Troubleshooting
Problem
Attempts to login to CAM authenticated Planning Analytics server over Perspectives is not successful as the Cognos Namespace drop-down appears blank, not allowing users to select the namespace and login to Cognos Analytics/Cognos BI.
Symptom
- Blank Cognos Analytics/Cognos BI Namespace window is presented to users when attempting to login to CAM authenticated Planning Analytics server over Perspectives.
- Login to CAM authenticated Planning Analytics server over Architect on the same system works as expected.
- Login to native authenticated Planning Analytics server over both Perspectives and Architect on the same system works as expected.
Document Location
Worldwide
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Document Information
Modified date:
19 August 2019
UID
ibm11001408