Troubleshooting
Problem
If Rational® Asset Manager is running with a high user load on WebSphere® Application Server V6.1 Fix Pack 15, the server might crash and produce a javacore file that indicates a General Protection Fault (GPF).
Symptom
WebSphere Application Server or Rational Asset Manager crashes and a javacore file indicates that a General Protection Fault (GPF) is found on the server. The server typically runs a high user load for several hours before it crashes.
Through testing, a high user load was defined as 200 users on a server with a 1600MB Java Virtual Machine (JVM) heap.
[{"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Server","Platform":[{"code":"PF002","label":"AIX"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21307708