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No mapping between account names and security IDs was done

Troubleshooting


Problem

This technote explains why IBM® Rational® ClearCase® view creation results in an error, protection will be weak, along with suggestions to resolve the problem when working on Microsoft® Windows®.

Symptom


During view creation, the following error is generated:

%>cleartool mkview -tag my_test_view \\host1\cc_storage\views\my_test_view
noname: Warning: Can not find a group named "DOMAIN\User_name".
cleartool: Error: no group "clearcase" found; protection of  5♦╚┼w tΦ┼   YY├j$h` ┴wΦ`¿ will be weak
cleartool: Error: unable to create security descriptor for \\host1\cc_storage\views\my_test_view: No mapping between account names and security IDs was done.
cleartool: Error: Unable to create directory "\\host1\cc_storage\views\my_test_view": Invalid argument.
cleartool: Error: Unable to create view "\\host1\cc_storage\views\my_test_view".

Note: The characters in the error message are what actually appear in the error and are not a typo or glitch with the technote. Also, a similar message is also displayed when creating a view through the GUI.

OTHER SYMPTOMS:

  • The view log shows the following error:

view_server.exe(4072): Error: Unable to remove ".new_db". Permission denied.
  • The ALBD Log shows the following errors:

albd_server(1252): Error: Albd(1252): Error: Server view_server.exe (pid=4072) on "C:\cc_storage\view\my_test_view.vws" died on startup; marking it as "down".

albd_server(1252): Server view_server.exe(4072) exited with status 1

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"View: Snapshot","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2002.05.00;2003.06.00","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21225987

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