Troubleshooting
Problem
Run a newly created SQL Anywhere® network service after install may give the following error: ”A database server with that name has already started.” The service then fails to start.
Resolving The Problem
This sequence leads to the problem in IBM® Rational® TeamTest and other Rational testing tool products:
- Install SQL Anywhere Database Server to the path "D:\rational" on Microsoft® Windows® 2000 SP2.
- Once installation is finished, launch Sybase Central and create a new service, name the service Newsql.
- Click Next three times to accept the defaults.
- Type the following commands in the parameters window (where for this example the server name is "jhsql"):
-x tcpip
-n jhsql
-gd all - Click Next three times and select the checkbox to start the service immediately. This message appears:
”A database server with that name has already started.” - Click Finish and note that the service cannot start.
There is no such issue if SQL Anywhere is installed to the default path of
C:\program files\rational.
If you encounter this issue, follow these steps:
- In Sybase Central, use the right mouse button to click on the service name and choose “Properties”
- Click the Configuration tab and change the server name specified using the “-n” parameter to a different name
- Click "Apply" and "OK" to change the close the dialog.
- Right-click on the service name and select “Start” to start the service
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Document Information
More support for:
Rational TeamTest
Software version:
2003.06.13, 2003.06.14
Operating system(s):
Windows
Document number:
337417
Modified date:
16 June 2018
UID
swg21196366
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